1Who We Are
bat777 operates the online betting and gaming platform available at bat777.wine. We provide sports betting, cricket betting, casino games, crash games, slots, virtual sports and live cricket scoring services to registered players in Pakistan.
For the purposes of this Privacy Policy, bat777 is the data controller — meaning we determine how and why your personal data is processed. When you register an account, make a deposit or place a bet on bat777, you are providing your personal data to us as the controller.
If you have any questions about this Privacy Policy or about how bat777 handles your data, you can reach us at any time:
- Email: support@bat777.wine
- Live Chat: Available on bat777.wine 24 hours a day, 7 days a week
2Personal Data We Collect
bat777 collects the minimum personal data needed to operate the platform safely, process payments, comply with legal obligations and deliver a good experience to Pakistani players. The categories of data we collect are:
2.1 Registration Data
- Full legal name
- Date of birth
- Residential address in Pakistan
- Email address
- Mobile phone number
- Username and password (password stored as a one-way hash — bat777 staff cannot read it)
2.2 Identity Verification (KYC) Data
- Copy of CNIC (Computerised National Identity Card) — front and back
- Selfie or photograph for liveness verification (where required)
- Proof of payment method ownership (e.g., screenshot of Easypaisa account showing your name)
2.3 Transaction Data
- Deposit amounts, dates and payment methods
- Withdrawal requests, amounts and destination payment methods
- Wallet balance history
- Bonus and promotion activity
2.4 Betting and Gaming Data
- Bets placed, stakes, odds and outcomes
- Casino game sessions — game titles, bet amounts, wins and losses
- Crash game rounds — bet amounts, cash-out points, outcomes
- Session duration and frequency of play
2.5 Technical and Device Data
- IP address
- Device type, operating system and browser version
- Pages visited on bat777, time spent and navigation paths
- Cookies and similar tracking technologies (see Section 7)
2.6 Communications Data
- Emails sent to and received from bat777 support
- Live chat transcripts
- Any documentation submitted as part of a complaint or dispute
3How We Collect Your Data
bat777 collects your personal data through several channels:
- Account registration: The information you enter when creating your bat777 account is collected directly from you.
- KYC submission: Documents you upload or send to bat777 for identity verification are collected directly.
- Platform usage: When you deposit, bet, play games or browse bat777, our systems automatically record transactional and technical data.
- Payment processors: When you deposit or withdraw via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, the payment processor shares transaction confirmation data with bat777.
- Cookies and analytics tools: bat777 uses cookies and similar technologies on bat777.wine to understand how the platform is used and to maintain your session. See Section 7 for full details.
- Support communications: When you contact bat777 by email or live chat, we collect the information you provide in those communications.
4Why We Use Your Personal Data
bat777 uses your personal data only for defined, legitimate purposes. The table below summarises the main purposes and the types of data involved:
| Purpose | Data Used | Why Necessary |
|---|---|---|
| Account creation and login | Registration data, device data | To provide the bat777 service |
| Identity verification (KYC) | KYC documents, registration data | Legal obligation |
| Processing deposits and withdrawals | Transaction data, KYC data | Contract performance |
| Settling bets and game results | Betting/gaming data, transaction data | Contract performance |
| Fraud and abuse prevention | All data categories | Legal obligation, legitimate interest |
| Responsible gaming monitoring | Betting data, session data | Legal obligation, player protection |
| Customer support | Communications data, account data | Contract performance |
| Platform improvement | Technical data, usage data | Legitimate interest |
| Marketing (bat777 only) | Email, betting preferences | Consent (opt-in only) |
bat777 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.
5Legal Basis for Processing
bat777 processes your personal data under one or more of the following legal bases:
- Contract performance: Processing that is necessary to provide the bat777 service to you — account management, payments, bet settlement.
- Legal obligation: Processing required to comply with our licensing conditions and applicable law — KYC verification, anti-money laundering checks, responsible gaming obligations.
- Legitimate interests: Processing for bat777's legitimate business interests, where those interests are not overridden by your rights — fraud prevention, platform security, service improvement.
- Consent: Processing based on your freely given, informed consent — marketing emails from bat777. You can withdraw consent at any time by emailing support@bat777.wine or using the unsubscribe link in any marketing email.
6Who We Share Your Data With
bat777 does not sell, rent or trade your personal data. We share your data only in the following circumstances and only with parties who are contractually obligated to handle it securely:
6.1 Payment Processors
bat777 shares the minimum necessary transaction data with payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banks and card networks — to process your deposits and withdrawals. These processors operate under their own privacy policies and handle your financial data in accordance with applicable Pakistani banking regulations.
6.2 Game Providers
When you play casino games, slots or crash games on bat777, the relevant game provider (e.g., Spribe, Pragmatic Play) receives a player session token and stake data necessary to operate the game. Game providers do not receive your name, CNIC or payment details.
6.3 Identity Verification Services
bat777 may use third-party KYC verification services to assist with document verification. These services receive your KYC documents and return a verification result. They are contractually prohibited from using your data for any other purpose.
6.4 Legal and Regulatory Authorities
bat777 will disclose personal data to law enforcement, regulatory bodies or courts when required to do so by applicable law, a valid court order or a legitimate regulatory request. bat777 will inform you of such a disclosure where legally permitted to do so.
6.5 Business Transfers
In the event of a merger, acquisition or sale of bat777 or its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified by email if such a transfer occurs and your data becomes subject to a different privacy policy.
7Cookies and Tracking Technologies
bat777 uses cookies and similar technologies on bat777.wine. A cookie is a small text file stored on your device when you visit a website. bat777 uses the following types of cookies:
7.1 Essential Cookies
These cookies are necessary for bat777 to function. They maintain your login session, remember your preferred language, and keep your bet slip active while you browse. You cannot opt out of essential cookies without stopping using bat777.
7.2 Analytics Cookies
bat777 uses analytics tools to understand how players use the platform — which pages are popular, where users drop off and which features are used most. This data is aggregated and anonymised where possible. You can opt out of analytics cookies by adjusting your browser settings.
7.3 Preference Cookies
These cookies remember your settings — such as your preferred deposit method or whether you've dismissed a notification — so you don't have to re-enter them every session.
7.4 Managing Cookies
You can manage or delete cookies through your browser settings. Note that disabling essential cookies will prevent bat777 from working correctly. Blocking analytics or preference cookies will not affect your ability to place bets or use core bat777 features.
8How Long We Keep Your Data
bat777 retains personal data only for as long as necessary for the purpose it was collected, or for as long as required by law. Our standard retention periods are:
- Account and registration data: Retained for the lifetime of your account and for 5 years after account closure.
- KYC documents: Retained for 5 years after account closure in accordance with anti-money laundering record-keeping obligations.
- Transaction records: Retained for 5 years from the date of the transaction.
- Betting and gaming records: Retained for 3 years from the date of the activity.
- Support communications: Retained for 2 years from the date of the communication.
- Technical and device data: Retained for up to 12 months from collection.
Where bat777 is required by law to retain data for a longer period — for example, under anti-money laundering regulations — the longer period will apply. When data is no longer needed and retention obligations have been met, bat777 deletes or anonymises it securely.
9How We Protect Your Data
bat777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Our security measures include:
- TLS/SSL encryption: All data transmitted between your device and bat777.wine is encrypted using Transport Layer Security (TLS). Look for the padlock in your browser's address bar.
- Encrypted password storage: bat777 stores passwords as one-way cryptographic hashes using industry-standard algorithms. bat777 staff cannot read your password.
- Data encryption at rest: Sensitive data stored in bat777's databases — including KYC documents and payment information — is encrypted at the storage layer.
- Access controls: Access to player personal data within bat777 is restricted on a need-to-know basis. Staff access is logged and audited.
- Two-factor authentication: bat777 supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA in your account settings.
- Security monitoring: bat777's systems are monitored continuously for unusual activity, intrusion attempts and data anomalies.
No online platform can guarantee 100% security. If bat777 becomes aware of a data breach that is likely to affect your rights or freedoms, we will notify you without undue delay and in accordance with applicable law.
10Your Data Rights
As a bat777 player in Pakistan, you have the following rights regarding your personal data. To exercise any of these rights, email support@bat777.wine with the subject line "Data Rights Request". bat777 will respond within 30 days.
Right of Access
Request a copy of the personal data bat777 holds about you, along with information about how we use it.
Right to Rectification
Ask bat777 to correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where bat777 no longer has a lawful basis to retain it. Legal retention obligations may limit this right.
Right to Restrict Processing
Ask bat777 to limit how we use your data while a correction request or objection is under review.
Right to Portability
Request your personal data in a structured, machine-readable format where technically feasible.
Right to Object
Object to bat777 processing your data on legitimate interest grounds, including for direct marketing.
bat777 will not charge a fee for reasonable data rights requests and will respond within 30 days. Where requests are complex or numerous, we may extend the response period by an additional 60 days and will inform you of the extension.
11Children's Privacy
bat777 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. Age verification is part of our registration process and KYC checks are conducted before any withdrawal is processed.
If bat777 discovers or is notified that a person under 18 has registered an account, we will immediately close the account, void any bets placed, reverse any deposits to the payment source where possible, and securely delete the minor's personal data except where legal obligations require retention of records related to the incident.
If you believe a minor has registered at bat777, please contact us immediately at support@bat777.wine with the subject line "Minor Account Report".
12Updates to This Privacy Policy
bat777 reviews and updates this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements or business operations. When material changes are made, bat777 will:
- Post the updated Privacy Policy on bat777.wine/privacy-policy with a revised "Last Updated" date
- Notify registered players via email at least 7 days before the changes take effect
- Display a notice on bat777.wine for a reasonable period after the update
Your continued use of bat777 after the effective date of any Privacy Policy update constitutes acceptance of the revised policy. If you do not accept the updated policy, you should stop using bat777 and may request account closure by contacting support.
We recommend bookmarking bat777.wine/privacy-policy and reviewing it whenever you receive a notification of changes from bat777.
13Contact Us and How to Make a Complaint
If you have any questions about this Privacy Policy, about how bat777 handles your personal data, or if you wish to exercise any of your data rights, please contact us:
- Email: support@bat777.wine (Subject: "Privacy Enquiry" or "Data Rights Request")
- Live Chat: Available on bat777.wine 24/7 — fastest response
bat777 will acknowledge all privacy-related enquiries within 48 hours and will provide a full response within 30 days.
13.1 Complaints
If you are not satisfied with how bat777 has handled a privacy concern after raising it with us directly, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. bat777 will cooperate fully with any such authority.